Important questions before buying a mattress

Connected springs provide even support at a lower price and suit lighter use. Pocket springs move independently, giving more precise support and less movement transfer when two people share the bed.

There is no single firmness for everyone. The right choice depends on body weight and sleeping position. Side sleepers often prefer a medium feel, while back or stomach sleepers usually need stronger support.

Models with stronger support layers or suitable pocket-spring construction are usually preferred. Send us the required size and weight so we can recommend currently available options.

Measure the width and length of the bed base before ordering. On each product page, choose the width and then the length to see only currently available combinations.

We deliver across Egypt with free shipping on all products. The delivery timing is confirmed for the product and address before fulfilment.

Alexandria is usually 1–3 business days, Cairo 1–2 days, the Delta 2–4 days, and Upper Egypt or remote areas 3–7 days. Express or same-day service is available in selected areas after confirmation.

Submitting an order is not final acceptance. Our team contacts you to confirm the model, size, price, address, and delivery timing before fulfilment.

An available size is reserved for 24 hours while confirmation is pending. If it is not confirmed, the quantity may return to stock and a new order can be placed.

Cash on delivery is currently available. Card payments are coming soon and will be announced when launched.

Yes. Use the pre-order or WhatsApp action and specify the model and size. Our team confirms the price and expected availability before the order is finalized.

You can request a size or address change, or cancellation, before preparation begins. Custom-sized or already prepared products may have different conditions, so contact us as soon as possible.

Mattresses include the manufacturer warranty applicable to the brand and model. Exact terms are confirmed on the product page and the invoice or warranty card supplied with the order.

The displayed images show the model clearly. Ask our WhatsApp team for an additional photo or video before confirmation.

We show the information available for each model. Contact us directly to confirm size, price, availability, and manufacturer warranty details before preparation.

The showroom is at 25 El-Motawakel Street, Habitat Showroom beneath El-Motawakel Furniture, Tosson, Alexandria. Please contact us before visiting to confirm hours and model availability.

Message us on WhatsApp, call 01026012368, or email info@modern-prestige.co.