Important questions before buying a mattress

Connected springs provide even support at a lower price and suit lighter use. Pocket springs move independently, giving more precise support and less movement transfer when two people share the bed.

Comfort feel is a personal preference. Compare the published feel for each model when the manufacturer provides it, and contact us with your preference and required size if you need help choosing.

Body weight can be relevant, but any weight limit must come from the manufacturer for the exact model. If no limit is published, we do not invent one.

Measure the width and length of the bed base before ordering. On each product page, choose the width and then the length to see only currently available combinations.

We deliver across Egypt with free shipping on all products. The delivery timing is confirmed for the product and address before fulfilment.

Alexandria is usually 1–3 business days, Cairo 1–2 days, the Delta 2–4 days, and Upper Egypt or remote areas 3–7 days. Express or same-day service is available in selected areas after confirmation.

Submitting an order is not final acceptance. Our team contacts you to confirm the model, size, price, address, and delivery timing before fulfilment.

An available size is reserved for 24 hours while confirmation is pending. If it is not confirmed, the quantity may return to stock and a new order can be placed.

Cash on delivery is currently available. Card payments are coming soon and will be announced when launched.

Yes. Use the pre-order or WhatsApp action and specify the model and size. Our team confirms the price and expected availability before the order is finalized.

You can request a size or address change, or cancellation, before preparation begins. Custom-sized or already prepared products may have different conditions, so contact us as soon as possible.

Warranty details vary by brand and model. When manufacturer terms are available, we show them and you can confirm the details before ordering.

The displayed images show the model clearly. Ask our WhatsApp team for an additional photo or video before confirmation.

We show the information available for each model. Contact us directly to confirm size, price, availability, and manufacturer warranty details before preparation.

The showroom is at 25 El-Motawakel Street, Habitat Showroom beneath El-Motawakel Furniture, Tosson, Alexandria. Please contact us before visiting to confirm hours and model availability.

Message us on WhatsApp, call 01026012368, or email info@modern-prestige.co.